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systems practice, managing complexity
Diagramming

1. "You don't know what you think until you've tried it out."
2. "It is actually the thinking that's hard - it's not drawing diagrams."
3. "You really do have to do it again and again. And the ones you see in the unit texts have been done again and again and redrawn."
4. "These diagrams show you not just the ideas, but how they're linked."
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