The provision of assistance to those in need is a key feature of human society, but what about when it becomes a profession? What is social work, exactly?
The historical viewpoint
While the failures may be memorable, the history of child protection is generally a positive tale of increasing awareness and support.
One mother's experience
Sometimes you need a little extra help; sometimes the intervention is less than welcome. What does it feel like to be a "case"? Follow one mother's experience as a service user.