• third, we could look at the relationships Sally has with other workers and her family to see if their current patterns are dependent on the technology she uses - and which in her opinion define her as a cyberboss.

So, what is a cyberboss? To some extent this is a straightforward question with a straightforward answer: a cyberboss is someone who manages a workforce with little face-to-face contact and who uses ICTs as an important strategy in completing their day-to-day tasks. But there is more to it than this, being a ‘cyberboss’ doesn’t just mean that you use a mobile phone to arrange meetings, or that email is the prime means by which you discuss work with your employees. It also means that these technologies are integrated into the rest of your life as well. A cyberboss, unlike an office-based boss, is ‘in’, by virtue of being online, 24 hours a day. And, unlike an office-based based boss, who leaves the office to go home, or go on holiday, wheresoever the cyberboss may be is potentially ‘the office’: the office is wherever there is a phone or a modem.

For Sally Davis, this accessibility is sometimes ...