Showrooms & skills
The Bottom Line, week ending 7th February 2010
This week: Evan and guests discuss how much technical understanding managers need of their products, and the secrets of a good showroom.
The guests are Lisa King, chief operating officer of Christie's, Dr Markus Miele, managing director of the appliance manufacturer Miele, and Frank Meehan, chief executive of handset manufacturer INQ Mobile.
Find out more
Lined up
Evan Davis watches people spend their time before spending cash. Smart salerooms get customers investing in queues.
A feel for the role
Leslie Budd of the OUBS says while customers like to feel the produce, managers should have a feel for it, too. There's value in the right touch.
See anything you like?
What lessons for managers is there in the continuing popularity of real-world showrooms?
On BBC News
Watch Evan and guests on the BBC News Channel - for a year after broadcast on the BBC News website.
Sharpen your skills
Get to grips with the managerial challenges - get to know the Open University Business School.
Content last updated: 04/02/2010
